Customer Support
We at Enjoy Plastics USA, Inc. are dedicated to providing our customers with excellent customer service.
Please contact us with any issues you may have - CLICK HERE

 
 

 
 
ASSEMBLY INSTRUCTIONS:
(Parts included: legs, individual shelves, caps, and pegs.)
 
1.

2.


3.


4.

5.
 
Take one shelf and insert pegs into the bottom.

Take four of the legs and insert one leg into each corner of the top of the shelf tray, pressing each leg firmly down till secure.

Take the next shelf and install onto the topside of the legs, one leg inserted at each corner of the underside of the shelf, pressing down firmly to secure each leg.

Repeat steps 2 and 3 as needed to complete the assembly of the shelf unit.

Insert caps onto each corner of the top shelf. (Optional)
 
 
WARNING












 
Toy Basket Shelf is NOT intended for use as a climbing or stepping device. Serious injuries may occur as a result of misuse.

Avoid dropping or tossing heavy items onto tiers. This may result in breakage, and/or unit may collapse with the force of impact.

Overexposure to sunlight or extreme temperatures may result in warping and/or discoloration.

Enjoy Plastics USA, Inc., its affiliates, subsidiaries, agents or representatives are not responsible for any loss, damage or injury resulting from any misuse of products.

Weight limit: Suggested maximum storage weight of 50 lbs per tier. (NOTE: Weight should NOT be distributed onto the lip of tiers. Lip is NOT intended to support weight but to serve as edge protection).
 
 



  FAQ - (Frequently Asked Questions)

1. How long does it take for my order to ship?
2. What is the return policy?
3. Is there a warranty for my products?
4. What do I do if I receive a damaged or the incorrect item?
5. What are my payment options?
6. How do I track my order?
7. How do I change my order once processed?

...................................................................................................................................
 
How long does it take for my order to ship?
You should receive your order within 5-7 business days. (Excludes holidays)
Back to Top
...................................................................................................................................

What is the return policy?
Returns will be accepted 14 upon receipt of your order. Open items will incur a 15% re-stocking fee. Customer is responsible for return shipping.

You MUST first obtain a return authorization number (RAN) by calling our office during normal business hours.
Toll Free: 1-877-358-1300
Hours of operation: Monday thru Friday 8am-5pm(PST)

Once you have obtained your RAN, please download our RETURN FORM and email to returns@enjoyplastics.com prior to shipping.
Back to Top
...................................................................................................................................

Is there a warranty for my products?

 1 year limited warranty. Please call for more information.
 Toll Free: 1-877-358-1300
 Hours of operation: Monday thru Friday 8am-5pm(PST) Back to Top
...................................................................................................................................

What do I do if I receive a damaged or the incorrect item?
Call our Customer Service during normal business hours.
Toll Free: 1-877-358-1300
Hours of operation: Monday thru Friday 8am-5pm(PST)
Back to Top
...................................................................................................................................

What are my payment options?
All major credit cards (Visa, Mastercard, Discover, AMEX) and Checks are accepted by mail. Back to Top
...................................................................................................................................

How do I track my order?
A tracking number for your order, will be provided by email. Back to Top
...................................................................................................................................

How do I change my order once processed?
Call our Customer Service during normal business hours.
Toll Free: 1-877-358-1300
Hours of operation: Monday thru Friday 8am-5pm(PST)
Back to Top
...................................................................................................................................
 
 
 




Terms and Conditions of Use   |   Privacy Policy   |   Buyer Portal   |   Customer Support   |   FAQ

Children's Organizational Solution™ is a Registered Trademark of Enjoy Plastics USA, Inc.
Game Caddy™ is a Registered Supplemental Trademark of Enjoy Plastics USA, Inc.
Toy Basket Shelf™ is a Registered Trademark of Enjoy Plastics USA, Inc.
©2010 Enjoy Plastics USA, Inc. All rights reserved.